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Frequently asked

How long does it take to get a response?

We aim to reply within 1 business day. Complex technical issues may take up to 48 hours.

Is there a live chat option?

Not yet — but it's on our roadmap. For urgent issues, the contact form is the fastest route to our team.

I found a security vulnerability. What should I do?

Please email security@readermagnet.com directly. Do not post vulnerability details publicly.

Can I request a demo?

Absolutely. Select "Partnership" as the subject and mention you'd like a walkthrough — we'll schedule a call.

Need help fast?

Email support@readermagnet.com or check the Help Center for step-by-step guides.

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